[map height=”400px” lat=”42.1224413″ long=”-72.6271921″]
603 Riverdale St, West Springfield, MA 01089, USA
We’re open Monday – Friday, 8 a.m. – 7:30 p.m. EST
[title text=”Frequently Asked Questions”]
Please read our FAQ before sending us a message.
[accordion-item title=”What are the delivery charges for orders from the Online Shop?”]
We offer FREE email delivery for all orders. You will receive your license information by email after your successful payment. In case you don’t receive it, please notify us.
[accordion-item title=”Which payment methods are accepted in the Online Shop?”]
We accept PayPal / Credit & Debit Card through PayPal. We also accept Bitcoin & AltCoins.
[accordion-item title=”How long will delivery take?”]
License keys/serial numbers are emailed out within 01-06 hours of purchase. For orders placed on a weekend after 8pm Pacific Time, licenses are filled the next day by noon.
[accordion-item title=”How secure is shopping in the Online Shop? Is my data protected?”]
We provide 100% safe shopping experience. Your payment information is never stored in our database. We are using trusted 3rd party merchant gateway to process all payments on our website.
[accordion-item title=”What exactly happens after ordering?”]
After successful payment, you will be redirected to our thank you page where you can view your orders details. In the mean time, your license information will also be sent to the email address you provided during the checkout.
[accordion-item title=”Do I receive an invoice for my order?”]
You will receive your order information by email after placing your payment. You can also request your invoice to be sent to your email address. Simply send us an email and we are more than happy to assist you in this matter.
[title text=”Send us an email”]
Please do not hesitate to contact us.
We aim to respond to your email inquiry within 6 hours.